Privacy Policy

1. Introduction

Filmsicily ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company information
• Production details and project requirements
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your bookings and payments
• Communicate with you about your projects
• Send you updates, marketing materials, and other information
• Respond to your inquiries and provide customer support
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With local authorities when required for permits and permissions
• To comply with legal obligations or respond to lawful requests
• In connection with a business transaction (merger, sale, etc.)
• With your consent or at your direction

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights (GDPR)

If you are a resident of the European Union, you have certain rights regarding your personal information:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use Umami, a privacy-focused web analytics tool that we host ourselves on Vercel infrastructure in Europe, to understand how visitors use our website. Umami does not use cookies, does not track you across websites, and does not collect personally identifiable information. Collected data (such as pages visited, referrer, browser, device type and approximate country) is aggregated and anonymous, and is not shared with third parties for advertising purposes. We also record interaction events, such as clicks on phone numbers, email addresses, WhatsApp and social links, catalogue downloads and contact form submissions (we never record the content you type into the form), and use Umami session recording and heatmaps (mouse movements, clicks and scrolling) to improve the usability of our website. Form fields are masked in recordings. We also use Vercel Analytics for aggregated, cookie-free performance and audience statistics.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@filmsicily.it
Phone: +39 333 2591770
Address: Via Guido Cavalcanti, 5, Palermo, Sicily, Italy